Drone Aerial Videography
Learn to capture stunning aerial footage with drone handling techniques and professionally edit them in this course.
Engage in Service Innovation Initiatives
This module is aimed at equipping rank & file team members with the knowledge, skills and competency to recognise the importance of service innovation in the organisation.
Introduction to CRM
This course aims to equip staff with basic knowledge and skills on maintaining guest data and information with the aim of improving guest service delivery through the use of customer relationship management.
Service Guestroom & Serviced Apartments
This course equips participants with the necessary knowledge and application skills in servicing guestrooms/serviced apartments and be able to apply them to the workplace.
Apply Upselling & Suggestive Selling Techniques
This course is designed to equip participants with the ability to upsell and provide suggestive selling to guests and manage guests’ concerns or objections.
Promote Tourism
This module aims to equip participants with knowledge and application skills to gather, organise and promote Singapore’s tourism industry.
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