WSQ Food and Beverage Courses

Food & Beverage

WSQ Food and Beverage Courses

The food and beverage services sector contributes a great deal to the profits in the hospitality industry. With the increase in the importance of business meetings, personal and social events, a large number of customers visit catering establishments frequently. The food and beverage professionals tirelessly work to intensify customers’ experience through their service.

The F&B Services providing businesses deliver food and beverages to their customers at a particular location such as a hotel, restaurant, or at the customer’s intended premises.

What Skills Do I Need?

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Hygiene & Safety

It is an extremely important responsibility of every F&B Services to serve their guests’ hygienic food and beverages. The guests keep faith in F&B Services businesses that they will provide them the best food and serve it in the best careful manner.

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Food Service

Food Service is a large industry which deals with the preparation and service of food outside the home. Catering a wedding, establishing a restaurant, and running a cafeteria are all forms of this service.

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Customer Service

Maintain a professional and friendly demeanor. Offer timely assistance to customers in order to ensure that their needs are met. If any issues arise throughout the customer’s dining experience, the F&B Server is responsible for resolving them.

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Food Preparation

Food preparation is a broad topic. It involves all of the steps that occur between obtaining raw ingredients and consuming them as food.

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F&B Operations

Food and beverage operations are concerned with the provision of food and a variety of beverages within the business. The international foodservice industry provides millions of meals a day in a wide variety of types of foodservice operation.

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Barista Skills

Make espresso and standard espresso-based beverages. Understand the coffee culture and the technical requirements of tasting coffee.

Featured

Service Excellence (Level 1)

Gain knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service.

WSQ Course Catalog

Food and Beverage Courses

Japanese Cooking

Japanese Cooking

Cook your way around Japan, by discovering new ingredients and exciting flavor combinations that you can create from your home kitchen.

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Fragrant Chinese Rice Dishes

Fragrant Chinese Rice Dishes

Food and BeverageFragrant Chinese Rice Dishes Culinary Fragrant Chinese Rice Dishes Course Singapore WSQ SkillsFuture SSA Culinary. Learn to cook popular Asian rice dishes such as Chicken Rice and many more! Aromatic and well-loved, Chinese rice dishes never fail to...

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Make Delectable Dim Sum

Make Delectable Dim Sum

With only some basic skills required, join us in this advanced class to further master your dim sum making skills through these all-time favourite dishes!

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Cook Authentic Peranakan Dishes

Cook Authentic Peranakan Dishes

Learn authentic dishes by the Peranakans – descendants of early Chinese migrants in Malaysia and the blending of Chinese ingredients with various distinct spices and cooking techniques used by the Malay/Indonesian community.

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Barista & Coffee Art

Barista & Coffee Art

Kickstart your barista journey! This workshop is for home enthusiasts and new baristas who are looking to journey through the world of Specialty Coffee and embark on the Bean-to-Cup experience.

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Hands-on Bread Making

Hands-on Bread Making

The 2 modules build on the knowledge, skills and attitudes of the learners, acquired from going through this module.

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Hands-on Cookies Making

Hands-on Cookies Making

The module for Make Basic Cakes and Make Cookies build on the knowledge, skills and attitudes of the learners, acquired from going through these modules.

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Hands-on Cakes Making

Hands-on Cakes Making

The module for Make Basic Cakes and Make Cookies build on the knowledge, skills and attitudes of the learners, acquired from going through these modules.

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Service Coaching

Service Coaching

This course aims to equip individuals with skills and knowledge in coaching for service performance. It involves understanding the role of a coach in service performance, how to prepare the plan to coach, demonstrate the use of coaching techniques and how to monitor progress of improvements in service performance.

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Service Excellence (Level 1)

Service Excellence (Level 1)

This unit covers knowledge and application skills in Service Excellence, that is the knowledge and application skills in equipping service staff with the mind set to go the extra mile in providing excellent service. It involves demonstrating the qualities and characteristics of a service professional, creating a positive customer experience by offering customised and personalised service, and escalating areas of improvement that may enhance the customers’ experience.

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Prepare for Service (SSF)

Prepare for Service (SSF)

This module covers the essential steps in preparing for service in F&B outlets. It covers the importance of preparing for service professionally and the actions that need to be taken during the preparation stage of hosting duties.

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