Apply Upselling & Suggestive Selling Techniques
Apply Upselling & Suggestive Selling Techniques SkillsFuture WSQ.
This course is designed to equip participants with the ability to upsell and provide suggestive selling to guests and manage guests’ concerns or objections.
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Apply Upselling & Suggestive Selling Techniques SkillsFuture WSQ
Singapore Institute of Hospitality
5 Magazine Road #02-02
Singapore 059571
Workshop Outcome
What will I learn?
- Similarities and differences between upselling and suggestive selling
- Techniques and benefits of upselling and suggestive selling
- Key features and benefits of product offerings and services
- Opportunities to perform upselling and suggestive selling
- Recommend, explain and highlight product features and benefits
- Overcome guests’ concerns and objectives
Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this program will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).
Course Information
Course Fee
Full Fee: $240.00
Singaporeans 21 – 39 yrs old or PRs 21 yrs & above: $98.39
Singaporeans above 40 yrs old: $24.00
* Course Fee shown here represents the nett fee (excl. GST)
Course Information
Apply Upselling & Suggestive Selling Techniques
Reference No : TGS-2018501618
Course Duration : 8.5 hours (In-Class)
Funding Validity : 10 Oct 2020 – 11 Jun 2022