Apply Upselling & Suggestive Selling Techniques

Apply Upselling & Suggestive Selling Techniques SkillsFuture WSQ.

This course is designed to equip participants with the ability to upsell and provide suggestive selling to guests and manage guests’ concerns or objections.

Workshop Application Form

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Apply Upselling & Suggestive Selling Techniques SkillsFuture WSQ

Singapore Institute of Hospitality

5 Magazine Road #02-02
Singapore 059571

Workshop Outcome

What will I learn?

  • Similarities and differences between upselling and suggestive selling
  • Techniques and benefits of upselling and suggestive selling
  • Key features and benefits of product offerings and services
  • Opportunities to perform upselling and suggestive selling
  • Recommend, explain and highlight product features and benefits
  • Overcome guests’ concerns and objectives

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this program will be awarded a Statement of Attainment (SOA) by SkillsFuture  Singapore (SSG).

Course Information

Course Fee

Full Fee: $240.00

Singaporeans 21 – 39 yrs old or PRs 21 yrs & above: $98.39

Singaporeans above 40 yrs old: $24.00

* Course Fee shown here represents the nett fee (excl. GST)

Course Information

Apply Upselling & Suggestive Selling Techniques

Reference No : TGS-2018501618
Course Duration : 8.5 hours (In-Class)
Funding Validity : 10 Oct 2020 – 11 Jun 2022