Deliver Personalised Service
Personalized service makes customers feel special and builds brand loyalty.
This module is mapped to WSQ Provide Go-the-Extra-Mile Service and WSQ Project a Positive and Professional Image covering knowledge and application skills in equipping service staff with the mind-set to go the extra mile in providing exemplary service.
Our Team
Get to know us
Our experienced team delivers amazing results
We have a can-do attitude backed up by more than 20 years experience delivering high-end, creative solutions on time and on budget.
Name Surname
Position
Name Surname
Position
Name Surname
Position
Name Surname
Position
Name Surname
Position
Name Surname
Position
Deliver Personalised Service SkillsFuture WSQ
Singapore Institute of Hospitality
5 Magazine Road #02-02
Singapore 059571
Workshop Outcome
What will I learn?
- Demonstrate the qualities and characteristics of service professionals
- Create positive customer experiences by offering customised and personalised service
- Escalate areas of improvement in order to enhance customer’s experience
- Practice correct grooming and display a professional image in order to build confidence and project a positive image of their establishment
- Portray a positive and customer-orientated mind-set to impress and ‘wow’ their customers in day-to-day interactions.
Course Information
Course Fee
Full Fee: $420.56
Singaporeans 21 – 39 yrs old or PRs 21 yrs & above: $127.31
Singaporeans above 40 yrs old: $42.56
* Course Fee shown here represents the nett fee (excl. GST)
Course Information
Deliver Personalised Service
Reference No : TGS-2019504404
Course Duration : 16 hours (In-Class)
Funding Validity : 10 Oct 2020 – 31 Dec 2021