Service Coaching
Service Coaching SkillsFuture WSQ
This course equips individuals with skills and knowledge in coaching for service performance.
Understanding the role of a coach in-service performance.
How to prepare the plan to coach.
Show the use of coaching techniques.
How to track the progress of improvements in service performance.
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Service Coaching SkillsFuture WSQ
Singapore Institute of Hospitality
5 Magazine Road #02-02
Singapore 059571
Workshop Outcome
What will I learn?
- Recognize the role of a coach for service performance.
- Prepare a coaching plan for individuals to address service performance issues/gaps.
- Show the use of coaching techniques to address service performance issues/gaps.
- Track progress of individual for improvements in service performance.
Course Information
Course Fee
Full Fee: $450.00
Singaporeans 21 – 39 yrs old or PRs 21 yrs & above: $178.00
Singaporeans above 40 yrs old: $45.00
* Course Fee shown here represents the nett fee (excl. GST)
Course Information
Service Coaching
Reference No : TGS-2019504714
Course Duration : 16 hours (In-Class)
Funding Validity : 10 Oct 2020 – 31 Dec 2021